This Privacy Policy describes how Tapobal Studio ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.
1. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. This includes:
* Device Information: Version of web browser, IP address, time zone, and cookie information.
* Order Information: Name, billing address, shipping address, payment confirmation identifiers, email address, and phone number.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you updated on new products, services, and offers.
3. SHARING PERSONAL INFORMATION
We share your Personal Information with third-party service providers to help us use your Personal Information, as described above. For example:
* We use Shopify to power our online store.
* We share your shipping parameters with our verified logistics partners (including Delhivery One, Blue Dart, and Amazon Shipping) to execute doorstep fulfillment.
* We pass transactional data securely to RBI-authorized payment aggregators (Razorpay/Cashfree) for processing payments. We do not store or retain your raw credit card details, net banking credentials, or UPI pins.
4. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information.
5. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact.tapobal@gmail.com or by mail using the details provided below:
Tapobal Studio, 1st Floor, 105, Kotwa Awadani, Purwa Bazar, Urwa Bazar, Gorakhpur, Uttar Pradesh, 273407